Net-Base Data Protection Information

Data Protection Information

1. Datenschutz auf einen Blick Allgemeine Hinweise Die folgenden Hinweise geben einen einfachen Überblick darüber, was mit Ihren personenbezogenen Daten passiert, wenn Sie diese Website besuchen. Personenbezogene Daten sind alle Daten, mit denen Sie persönlich identifiziert werden können. Ausführliche Informationen zum Thema Datenschutz entnehmen Sie unserer unter diesem Text aufgeführten Datenschutzerklärung. Datenerfassung auf dieser Website […]

1. Data protection at a glance

General information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. For detailed information on data protection, please refer to our privacy policy listed below this text.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in this website’s imprint.

How do we collect your data?

Your data is collected in part because you provide it to us. This can include, for example, data you enter into a contact form.

Other data is collected automatically or with your consent when visiting the website by our IT systems. This primarily includes technical data (e.g., web browser, operating system, or time of page access). The collection of this data occurs automatically as soon as you access this website.

What do we use your data for?

Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to obtain, free of charge, information about the origin, recipients and purpose of your stored personal data. You also have the right to request correction or deletion of this data. If you have given consent to data processing, you may withdraw this consent at any time with effect for the future. You also have the right, under certain circumstances, to request the restriction of processing of your personal data. In addition, you have the right to lodge a complaint with the competent supervisory authority.

For this purpose and for further questions on data protection, you can contact us at any time at the address given in the imprint.

2. General information and mandatory information

Data protection

The operators of these pages take the protection of your personal data very seriously. We handle your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data are collected. Personal data are data by which you can be personally identified. This privacy policy explains which data we collect and for what purposes we process them. It also explains how and for what purposes this is carried out.

We point out that data transmission over the internet (e.g. when communicating by e‑mail) may have security vulnerabilities. Complete protection of the data against access by third parties is not possible.

Notice regarding the controller responsible for processing

The controller responsible for data processing on this website is:

Net-Base Computer- und Netzwerktechnik e.K.

Weißerlenstraße 3
DE-79108 Freiburg i. Br.

Telephone: +49 761 50453-0
E-mail: info(at)Net-Base.de

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, e‑mail addresses or similar).

Statutorily required data protection officer

We have appointed a data protection officer for our company.

Telephone: +49 761 50453-0
E-mail: datenschutz(at)Net-Base.de

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You may revoke any consent you have previously given at any time. A simple informal notification by e‑mail to us is sufficient. The lawfulness of the data processing carried out up to the time of revocation remains unaffected by the revocation.

Right to object to the collection of data in specific cases and to direct advertising (Article 21 GDPR)

If the data processing is based on Article 6(1)(e) or (f) GDPR, you have the right at any time, for reasons arising from your particular situation, to object to the processing of your personal data; this also applies to profiling based on these provisions. The specific legal basis on which processing is based is set out in this privacy policy. If you object, we will no longer process your affected personal data, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims (objection pursuant to Article 21(1) GDPR).

If your personal data are processed for the purpose of direct marketing, you have the right at any time to object to the processing of personal data concerning you for such marketing; this also applies to profiling, insofar as it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct marketing (objection under Art. 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged infringement. The right to lodge a complaint exists without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to receive, in a common, machine-readable format, the data that we process automatically on the basis of your consent or in performance of a contract, and to have those data transmitted to yourself or to a third party. If you request direct transmission of the data to another controller, this will only be carried out to the extent technically feasible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content—such as orders or inquiries that you send to us as site operators—this site uses SSL or TLS encryption. You can recognize an encrypted connection by the browser’s address bar changing from „http://“ to „https://“ and by the padlock icon in your browser bar.

When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Right to access, deletion and rectification

Within the scope of the applicable legal provisions, you have at any time the right to obtain free information about the personal data we have stored about you, their origin and recipients, and the purpose of the data processing, and, where applicable, the right to have these data corrected or deleted. For this purpose and for further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.

Right to restriction of processing

You have the right to request the restriction of processing of your personal data. To do so, you can contact us at any time at the address given in the imprint. The right to restriction of processing exists in the following cases:

  • If you contest the accuracy of your personal data stored with us, we generally need time to verify this. During the verification period, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data has been or is unlawful, you may request restriction of data processing instead of erasure.
  • If we no longer need your personal data but you require them for asserting, exercising or defending legal claims, you have the right to request restriction of processing of your personal data instead of erasure.
  • If you have objected pursuant to Art. 21(1) GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined which interests prevail, you have the right to request restriction of processing of your personal data.

If you have restricted the processing of your personal data, those data — apart from storage — may only be processed with your consent or for the establishment, exercise or defence of legal claims, to protect the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.

3. Data collection on this website

Cookies

Our websites use so-called „cookies“. Cookies are small text files and do not harm your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are deleted automatically at the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or until your web browser removes them automatically.

In some cases, cookies from third parties may also be stored on your device when you visit our site (third-party cookies). These enable us or you to use certain services of the third party (e.g. cookies for the processing of payment services).

Cookies serve various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g. shopping cart functionality or the display of videos). Other cookies are used to analyse user behaviour or to display advertising.

Cookies that are necessary for carrying out the electronic communication process (necessary cookies), or for providing certain functions you have requested (functional cookies, e.g. for shopping cart functionality), or for optimizing the website (e.g. cookies for measuring the web audience) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is stated. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. Where consent to the storage of cookies has been requested, the storage of the respective cookies takes place exclusively on the basis of this consent (Art. 6(1)(a) GDPR); consent may be withdrawn at any time.

You can configure your browser to notify you about the setting of cookies and to allow cookies only on a case-by-case basis, to refuse acceptance of cookies for specific cases or in general, and to enable automatic deletion of cookies when the browser is closed. Disabling cookies may restrict the functionality of this website.

Where cookies from third parties or for analysis purposes are used, we will inform you separately about this within the scope of this privacy policy and, where applicable, request consent.

Server log files

The provider of the pages automatically collects and stores information in so‑called server log files that your browser automatically transmits to us. These are:

  • Browser type and browser version
  • operating system used
  • referrer URL
  • hostname of the accessing computer
  • time of the server request
  • IP address

These data are not merged with other data sources.

The collection of these data is based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error‑free presentation and optimization of its website – for this purpose the server log files must be collected.

Contact form

If you send us inquiries via the contact form, the details you provide in the inquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow‑up questions. We will not pass these data on without your consent.

The processing of these data is based on Article 6(1)(b) GDPR if your inquiry is related to the performance of a contract or is necessary for carrying out pre‑contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR), if such consent has been requested.

The data you enter in the contact form will remain with us until you ask us to delete them, revoke your consent to storage, or the purpose for storing the data ceases to apply (e.g. after your inquiry has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Inquiry by e‑mail, telephone or fax

If you contact us by e-mail, telephone or fax, your inquiry, including all personal data arising from it (name, inquiry), will be stored and processed by us for the purpose of handling your request. We will not disclose these data without your consent.

The processing of these data is based on Article 6(1)(b) GDPR if your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR), if such consent has been requested.

The data you send to us via contact inquiries will remain with us until you request their deletion, withdraw your consent to storage or the purpose for data storage ceases to apply (e.g. after your request has been finally processed). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.

Communication via our ticket system

If you use the web frontend of our ticket system to create a new ticket or to view the status of your ticket, the data you enter, including all personal data arising from it (name, ticket number, matter), will be stored and processed by us for the purpose of handling your request. We will not disclose these data without your consent.

The processing of these data is carried out on the basis of Article 6(1)(b) GDPR, as it is necessary for the performance of a contract or for the implementation of pre-contractual measures.

The data transmitted via ticket will remain with us until you request their deletion, withdraw your consent to storage or the purpose for data storage ceases to apply (e.g. after your request has been finally processed). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.

4. Newsletter

Newsletter data

If you would like to subscribe to the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the specified e-mail address and agree to receive the newsletter. No further data will be collected, or they will only be collected on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The processing of the data entered into the newsletter registration form is carried out exclusively on the basis of your consent (Article 6(1)(a) GDPR). The consent given for the storage of the data, the e-mail address, and their use for sending the newsletter can be revoked at any time, for example via the „unsubscribe“ link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

The data you provided to us for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter with us or the newsletter service provider and will be deleted from the newsletter distribution list after you cancel the newsletter. Data that has been stored with us for other purposes remains unaffected.

After you are removed from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist to prevent future mailings. The data in the blacklist are used only for this purpose and are not merged with other data. This serves both your interest and our interest in complying with the legal requirements for sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). The storage in the blacklist is not time-limited. You may object to the storage if your interests outweigh our legitimate interest.

Rapidmail

This website uses Rapidmail to send newsletters. The provider is rapidmail GmbH, Augustinerplatz 2, 79098 Freiburg i.Br., Germany.

Rapidmail is a service that can be used, among other things, to organise and analyse the sending of newsletters. The data you enter for the purpose of receiving the newsletter are stored on Rapidmail’s servers in Germany.

If you do not want Rapidmail to perform analysis, you must unsubscribe from the newsletter. For this purpose we provide an appropriate link in every newsletter message. You can also unsubscribe from the newsletter directly on the website.

Data analysis by Rapidmail

For analysis purposes, the e-mails sent with Rapidmail contain a so-called „tracking pixel“ that connects to Rapidmail’s servers when the e-mail is opened. This makes it possible to determine whether a newsletter message was opened.

Furthermore, we can determine with the help of Rapidmail whether and which links in the newsletter message are clicked. All links in the e-mail are so-called tracking links with which your clicks can be counted.

More information about Rapidmail’s analysis functions can be found at the following link: https://de.rapidmail.wiki/kategorien/statistiken/.

Legal basis

The data processing is carried out on the basis of your consent (Art. 6(1)(a) GDPR). You can withdraw this consent at any time. The lawfulness of the data processing carried out prior to the withdrawal remains unaffected.

Retention period

The data you provided to us for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter with us or the newsletter service provider and will be deleted from the newsletter distribution list after cancellation of the newsletter. Data that has been stored with us for other purposes remains unaffected.

After you are removed from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist to prevent future mailings. Data from the blacklist is used only for this purpose and is not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). The storage in the blacklist is not time-limited. You can object to the storage if your interests outweigh our legitimate interest.

For details, see Rapidmail’s data security information at: https://www.rapidmail.de/datensicherheit.

Conclusion of a contract for order processing

We have concluded a contract with Rapidmail in which we obligate Rapidmail to protect our customers‘ data and not to disclose it to third parties. This contract can be viewed at the following link: https://de.rapidmail.wiki/files/adv/muster-auftragsdatenverarbeitung.pdf.

5. Our own services

Handling of applicant data

We offer you the possibility to apply to us (e.g. by e-mail, by post or via an online application form). Below we inform you about the scope, purpose and use of the personal data collected in the course of the application process. We assure you that the collection, processing and use of your data is carried out in accordance with applicable data protection law and all other legal provisions and that your data will be treated as strictly confidential.

Scope and purpose of data collection

If you submit an application to us, we process the associated personal data (e.g. contact and communication data, application documents, notes made in the context of job interviews, etc.) insofar as this is necessary to decide on the establishment of an employment relationship. The legal basis for this is § 26 BDSG-neu under German law (initiation of an employment relationship), Art. 6(1)(b) GDPR (general contract initiation) and – if you have given consent – Art. 6(1)(a) GDPR. Consent can be revoked at any time. Your personal data will be disclosed within our company only to persons involved in processing your application.

If the application is successful, the data you submitted will be stored in our data processing systems on the basis of § 26 BDSG-neu and Art. 6(1)(b) GDPR for the purpose of executing the employment relationship.

Data retention period

If we are unable to make you a job offer, you decline a job offer, or you withdraw your application, we reserve the right, based on our legitimate interests (Art. 6(1)(f) GDPR), to retain the data you provided for up to 6 months from the end of the application process (rejection or withdrawal of the application). Afterwards the data will be deleted and the physical application documents destroyed. The retention serves in particular as evidence in the event of litigation. If it becomes apparent that the data will be required after the 6-month period (e.g., due to imminent or pending litigation), deletion will only occur once the purpose for further retention ceases to exist.

Longer retention may also occur if you have given corresponding consent (Art. 6(1)(a) GDPR) or if statutory retention obligations prevent deletion.

Inclusion in the applicant pool

If we are unable to make you a job offer, there may be the possibility of including you in our applicant pool. In the event of inclusion, all documents and information from the application will be transferred to the applicant pool in order to contact you in case of suitable vacancies.

Inclusion in the applicant pool occurs exclusively on the basis of your explicit consent (Art. 6(1)(a) GDPR). Giving consent is voluntary and is not related to the ongoing application process. The data subject may withdraw their consent at any time. In that case, the data in the applicant pool will be irreversibly deleted, provided no statutory retention reasons exist.

Data from the applicant pool will be irreversibly deleted no later than two years after consent was given.